Thanks to modern advances in communication technology, international callers are no longer at the mercy of major providers and their fixed call rates. Landlines, mobile phones, and desktop computers all provide equally viable options for keeping in touch with friends, family, and colleagues across the globe.

An overview

Here, we’ll provide a quick and easy summary of the vital aspects of selecting an international calling service provider, such as choosing your device, sifting through reviews, and navigating the sea of available applications

Before making any final decisions, it’s always a good idea to search for product reviews from reputable sources. Websites like Trustpilot, Review Centre, and Mobile VoIP Review offer open, community-based platforms for users to share their experiences. For smartphone users, app store reviews are also a great source for gathering authentic feedback on mobile-based products.

First-hand reviews can offer unique insights into even the most popular services. For example, Skype’s mobile applications are often rated poorly, while their PC software is a consistent user favorite.

Shop Around for Savings

If you choose to stick to a traditional landline or mobile phone provider - such as AT&T, Verizon, or Sprint in the US - take time to shop for the international calling service that offers the best per-minute rate for the country (or countries) you’re interested in calling. The easiest way to do this is to use your provider’s website to search for call rates individually, or give their service center a call.

Also, pay special attention to service fees. The majority of providers only give reasonable rates to customers who commit to international plans, most of which charge around $5 - $15 per month, on top of normal monthly fees. To give you an idea of the difference, here are examples of rates for international calls to Pakistan from the US:

Feature-rich Calling Services

On the other hand, using a mobile phone or PC opens up a wide range of cheap and free online services and downloadable applications. Be on the lookout for features like technical support, competitive rates, the ability to place calls via Wi-Fi, and no hidden fees or service charges.

Again, Review websites and app store reviews are a fantastic resource when looking for candid feedback on online services. Rebtel’s mobile application regularly tops app store charts with five star ratings; customers rave about the cheap price, clear connection, and out-of-the-box simplicity.

Tango receives high praise as well, while Skype’s mobile application sits below average at two and a half stars - customers complain about sluggish service and frequent disconnections. Skype still remains a popular option, as does Vonage, which is rated up there with leaders Rebtel and Tango.